Shangri-La Resort Shangri-La, Shangri-La ~ Reviews, Room Choices & Prices 2025

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About the Resort

No 1 Chicika Street Jiantang Town, Shangri-La, China

Shangri-La Resort Shangri-La is a 4.5-star luxury hotel located in the heart of Shangri-La, China. This resort combines modern luxury with traditional local decor, creating a unique ambiance for visitors. Nestled close to three UNESCO World Heritage Sites, it serves as an excellent hub for exploring the stunning landscapes, including the famous Tiger Leaping Gorge and the Haba Snow Mountains. Catering to both leisure and business travelers, this resort offers attentive service and a range of amenities that enhance the guest experience.

Location

The resort is ideally situated in the center of Shangri-La, providing easy access to local markets, shopping streets, and significant landmarks. Noteworthy attractions such as the Diqing Museum and Dukezong Ancient Town are within walking distance. Transportation options include a free roundtrip airport shuttle, ensuring convenience for guests traveling to and from the resort.

Rooms

The resort features 228 individually furnished rooms with a variety of amenities to ensure a comfortable stay. Each room is equipped with premium bedding, 24-hour room service, and thoughtful touches such as pillow menus and laptop-friendly workspaces. Guests can enjoy impressive city or garden views from their rooms, and the private bathrooms provide modern facilities including free toiletries and hairdryers.

Eat & Drink

This resort offers a diverse dining experience with three onsite restaurants, featuring both international buffet options and authentic Chinese cuisine. Guests can savor the Sichuan Style Hotpot served on the second floor, and the buffet breakfast provides a wide choice of food to start the day. Garden views enhance the dining atmosphere, making meals an enjoyable experience.

Leisure & Business

Leisure activities at the resort include access to an indoor pool, spa tub, and a fitness center for guests looking to relax or maintain their fitness routines. The full-service spa offers pampering treatments, while billiards and table tennis are available for recreational fun. For those seeking more relaxation, complimentary wireless Internet access and cozy sitting areas enhance the experience.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Executive Double Room Balcony

Max:

2 persons

43 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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Executive Twin Room Balcony

Max:

3 persons

43 m²

Bed options:

2 Single beds

Garden view

Shower

Heating

room details

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Executive Suite

Max:

3 persons

86 m²

Bed options:

1 King-size bed

Mountain view

Shower

Coffee machine

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Getting around

Explore available ways to reach your dream destination

City Centre

Shangri-La700 m

Airports

Diqing Shangri-La (DIG) 6.2 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling
Billiard tables
Sports trainer

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Picnic area/ Tables
Dinner
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
In-room computer
HBO available
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

No 1 Chicika Street Jiantang Town, Shangri-La, China

Map view

No 1 Chicika Street Jiantang Town, Shangri-La, China

City landmarks

Park

Guishan Park

1.7 km

South East Of Shangri-La Old Town

Dukezong Ancient Town

2.1 km

Bridge

Natural Bridge of Xianggelila

820 m

Cangfang Street

Zhongxin zhen gong tang

1.2 km

No.6 Chilang Gang Dukezong Ancient Town

Tubo Tibetan Thangka Store

1.3 km

Jiantang East Road

Diqing Museum

2.2 km

Hongpo Village

Xiagi Tibetan Culture Village

730 m

DiQing ZangZu ZiZhiZhou WenHua BoLan ZhongXin

700 m

Du Ke Zong Romantic Village

760 m

Chibuka Business Pedestrain Street

ChiBuKa ShangMao Jie

820 m

Changzheng Ave

Tancheng Square

990 m

3/F

Raven

820 m

Diqing Nationalities Culture Square Theater

820 m

Beside La Cultural Arts Center

Diqing Tibetan Culture Center

990 m

Jiangke Rd

Baita Temple

990 m

thangka institution

960 m

Old Town

960 m

Changzheng Road

ShengShui BuXingJie

990 m

Diqing Red Army Long March Museum

1.0 km

prayer wheel

1.0 km

Dancing place

1.0 km

Big Buddha Temple

1.1 km

red residence culture museum

1.1 km

Museum

Long March Museum

1.1 km

Zhuangjin Tong

1.1 km

Diqing Tibetan Autonomous Prefecture Museum

1.1 km

91 Jinlong Jie

Caravane Liotard

1.1 km

"Lost Horizon" book's monument

1.6 km

Zhongdian Central Market

1.6 km

Nearby

DiQing ZangZu ZiZhiZhou WenHua BoLan ZhongXin

420 m

Restaurants

Kailash

1.0 km

19 Beimen Ji; 北门街19号

Helen's Pizza Ristorante

1.3 km

Dawa Road

Reviews and Ratings

Feedback from previous guests about their experience. <br />

72%

liked the resort and would come back

7.2/10

Very good

Rooms

8.3

Location

8.7

Service

7.1

Dining

6.5

Sean

United States, January 2025

7.6/10

Staying at this hotel was a memorable experience! The unique local decor and comfortable accommodations made it a delightful place to unwind after a day of exploration. I appreciated the proximity to both the Old Town and the Little Potala, which made getting around easy. However, I did have a letdown with the dining experience during lunch, which did not live up to expectations. Overall, this hotel offers good value for money, especially with the range of amenities on offer.

Rooms

9.0

The rooms are not only clean but also very comfortable, offering a pleasant retreat after a busy day. I particularly loved the great view from my room.

Service

7.0

While the local staff offered some helpful advice for tours, the service during lunch was a bit lackluster and left room for improvement.

Location

9.0

The location is fantastic, just a short walk to the Old Town and Little Potala. It feels vibrant and is surrounded by plenty of shops and restaurants.

Dining

5.0

I was disappointed with the All Day Dining experience; the presentation and taste of the lunch set didn’t match what I expected.

Facilities

8.0

The hotel has a great range of facilities, including a sports center, spa, and even a nice swimming pool, perfect for relaxing after a day of sightseeing.

Claire

United Kingdom, January 2025

8.2/10

I had a lovely stay at Shangri-La Resort in Yunnan. The rooms were clean and comfortable, with nice touches like a humidifier for the cool weather. The décor for Halloween was delightful, making it a fun atmosphere, especially for families. However, I was disappointed when my request for a used booklet about local attractions was turned down. Overall, the staff were polite and helpful, but I think they could have been a bit more accommodating.

Rooms

9.0

The room was clean and neat, equipped with a humidifier, and had supplies of instant coffee and tea bags.

Service

7.0

The staff were polite, helpful, and spoke English well, but they turned down my request for a used booklet, which left me feeling a bit let down.

Location

8.0

The hotel had a nice atmosphere with Halloween decorations, creating a festive feeling.

Dining

Facilities

8.0

The hotel offered good facilities for families, with the Halloween theme adding to the experience.

Greg

United States, November 2024

6.8/10

I had a decent stay at this hotel, enjoying the well-designed rooms and great services. Unfortunately, the dining options didn’t meet my expectations, as the buffet was underwhelming both in quality and variety. The temperature inside the dining areas was incredibly cold, making it uncomfortable to enjoy meals, while the outdoor weather was much more pleasant. On a positive note, the welcoming reception and nice room amenities really enhanced my experience.

Rooms

8.0

The rooms were clean and well-designed, providing a comfortable stay.

Service

8.0

Service overall was good, with receptionist being particularly helpful.

Location

Dining

5.0

The buffet offered a wide selection, but the food quality was disappointing, and breakfast choices were limited and pricey.

Facilities

6.0

The facilities were decent, although the dining areas were overly cold.

Rebecca

United States, November 2024

8.4/10

I had a great stay at this beautiful resort. The grounds were luxurious and well-kept, and despite a few hiccups with room changes at the beginning, the staff made up for it with their excellent service. The only downsides were the occasional language barrier with the staff and some minor issues like dim bathroom lighting. Overall, a lovely experience!

Rooms

9.0

The rooms were very luxurious and clean, although I had to switch rooms a couple of times initially, which was a bit inconvenient.

Service

8.0

The staff was incredibly accommodating and responsive to any issues that arose, though some could improve on their English skills.

Location

8.0

The hotel is located about a 10-15 minute walk from the Old Town, which is quite convenient for exploring.

Dining

8.0

The breakfast at the hotel was enjoyable, and I appreciated that there was also a restaurant nearby that served Western food.

Facilities

9.0

The hotel offered a nice swimming pool and bike rentals, which I found really enjoyable during my stay.

David

United Kingdom, November 2024

6.6/10

The Shangrila Hotel has a stunning lobby and a gorgeous view of the mountains, which truly sets the atmosphere for a luxurious stay. However, my experience was marred by small room size and issues with air conditioning. While the breakfast buffet was quite good, inconsistent service and unclean public restrooms detracted from an otherwise pleasant experience. Overall, it's a solid choice in the area, but be prepared for a few bumps along the way.

Rooms

6.0

The suite I stayed in was smaller than expected for a Shangrila property, and the view was disappointing. The air conditioning controls didn't work properly.

Service

5.0

Service from the food-services manager was excellent, but the front desk staff were slow and seemed untrained, causing unnecessary delays during check-in and late check-out.

Location

9.0

The location is excellent, just a 20-minute walk to the old town, making it easy to explore the area.

Dining

7.0

The breakfast buffet was excellent but the dinner experience in the hotel wasn’t as memorable. Some food items could improve.

Facilities

6.0

The lobby is beautifully designed with local artifacts, but the public men's washrooms were unclean.

Tony

United Kingdom, October 2024

8.0/10

My stay at the resort was memorable, highlighted by luxurious rooms and a fantastic dining experience. The staff at the front desk was accommodating, though some service aspects fell short. The location is convenient and adds to the overall experience, but there were some hiccups with the check-in process. Overall, it’s a solid choice with great amenities and food.

Rooms

8.0

The rooms were luxurious and spacious, providing beautiful views over the city. However, they felt slightly smaller than what I expected from a Shangri-la property.

Service

6.0

While the staff at the bar and dining were exceptional, the front desk staff struggled with communication and providing prompt service, particularly during check-in and when handling our late check-out.

Location

9.0

The resort is ideally situated, just a short 20-minute walk to the old town, making it easy to explore the area.

Dining

9.0

The dining experience was excellent, especially with the semi-buffet and a main course selection. The breakfast buffet was also impressive and well-executed.

Facilities

8.0

The hotel features lovely facilities, including a beautiful lobby adorned with local artifacts and the appealing new 3300 Bar, which has a great craft beer selection.

Bobby

United Kingdom, October 2024

5.8/10

Rooms

Service

Location

Dining

Facilities

William

United States, October 2024

8.0/10

I had a wonderful stay at this hotel, where the quality of the facilities and service truly stood out. The rooms were spacious and kept in immaculate condition, providing a great place to relax after a busy day. However, I found the breakfast to be underwhelming and not at all what I expected from a hotel of this caliber. Overall, it was a pleasant experience, but improvements in the dining area would elevate it further.

Rooms

9.0

The rooms were spacious, clean, and very comfortable, with a lovely view and a nice balcony.

Service

9.0

Service was excellent, with attentive staff who quickly addressed all our needs.

Location

9.0

The location was ideal, with plenty of shops and dining options within walking distance.

Dining

5.0

Unfortunately, the breakfast selection was limited and didn’t meet my expectations for a hotel like this.